Returns & Exchanges
We want you to love every sip of OLIPOP, but due to the perishable nature of our beverages, we do not accept physical returns of our products. If you are unsatisfied with your order, please reach out to us within 30 days of purchase for a refund or replacement.
Return Process
- 1.Contact Support
Email our customer experience team with your order number and a brief explanation of why the product didn't meet your expectations.
- 2.Provide Feedback
Include details regarding the specific flavors or any damage encountered during shipping so we can improve your future experience.
- 3.Review Process
Our team will review your request within 48 business hours to determine eligibility for a full refund or a fresh replacement shipment.
- 4.Resolution
Once approved, your refund will be processed back to your original payment method, or a new tracking number will be sent for your replacement.