Frequently Asked Questions
Everything you need to know about our delicious, gut-friendly sodas.
What exactly is OLIPOP?
OLIPOP is a thoughtfully crafted tonic that combines the classic soda taste you love with the benefits of plant therapeutics, prebiotics, and botanicals to support your microbiome and digestive health.
Does OLIPOP need to be refrigerated?
Yes, for the best flavor and to preserve the live prebiotics and botanical ingredients, we recommend keeping your OLIPOP chilled in the refrigerator at all times.
How long does shipping take?
Most orders are processed within 1-2 business days. Once shipped, your soda should arrive at your doorstep within 3-5 business days depending on your location.
What is your return policy?
Since our products are perishable food items, we do not accept returns. However, if your order arrived damaged or you are unsatisfied with your purchase, please contact us within 30 days for a replacement or refund.
Is OLIPOP safe for kids?
Absolutely! OLIPOP is a great low-sugar alternative to traditional soda for children. It contains no artificial sweeteners and provides a healthy dose of fiber.
Can I manage or cancel my subscription?
Yes, you can easily swap flavors, skip a delivery, or cancel your subscription at any time through your account portal on our website.